Account Deletion
Delete your account and data.
You can delete your StandIn account and personal data at any time — instantly, in the app.
1. Delete in the app, or email us.
The fastest way: in the StandIn app, open your account, choose Delete account, and type DELETE to confirm. It runs immediately and automatically — no waiting on us. If you can't get into the app, email support@gostandin.com from the address or phone number your account is under, with the subject "Delete my account," and we'll handle it within a few business days.
2. What gets deleted.
Your name, phone number, email, and profile; your device's push-notification token; your support messages; any check-in data from jobs if you worked as a StandIn; and the booking data stored locally on your phone. Bookings with no payment attached are removed entirely. There are no photos to delete — StandIn does not collect any from you.
3. What we keep, and why.
Where a booking had a payment, we retain a de-identified transaction record — amount, date, and which line — with your name, phone number, and notes stripped out, where we're required to for accounting or tax purposes. This retained record can no longer be linked back to you.
4. One thing that can pause it.
Deletion can't complete while a paid booking is still active or while a StandIn is mid-assignment on your job — finish or cancel the booking first, or email us and we'll sort it out with you. Everything else deletes immediately.